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Frequently Asked Questions
Find answers to common questions about our fine jewelry and services
Are your diamonds ethically sourced?
Yes, all our diamonds are sourced through the Kimberley Process to ensure they are conflict-free and ethically mined.
Do you offer professional jewelry appraisals?
We provide certified appraisals for insurance and estate purposes conducted by our GIA-trained gemologists.
Can I customize an engagement ring?
Absolutely. Our master jewelers specialize in custom designs to help you create a one-of-a-kind piece.
How should I care for my fine jewelry?
We recommend professional cleaning every six months and avoiding harsh chemicals while wearing your jewelry.
Do you offer resizing services?
Yes, we offer professional resizing for most rings purchased through our store to ensure a perfect fit.
Is my shipment insured?
Every order from E.D. Marshall Jewelers is fully insured during transit until it reaches your doorstep.